Set up voice

Voice notes and calls need voice to be set up on your workspace.

If you see "Voice isn't set up yet."

1. Open Settings and connect a voice provider.
2. Try the voice note or call again.
3. You can always type instead. The message box works without voice.

Choose how an employee sounds

Each employee has its own voice. You pick it when you create the employee, and you can change it later. See Choose a voice.

If it doesn't work

• "That's too long to read aloud." The employee tried to speak more than it can in one go. Ask for a shorter answer.
• "Voice calls are switched off right now." Calls are paused for everyone for a while. Type instead, or try again later.
• If voice stays unavailable after you connect a provider, ask your admin.
• For recording problems, see Send a voice note.
• For a call with no sound, check Mute and your device's microphone permission. See Talk to an employee by voice.