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Chat with an employee

Each employee has one conversation with you that continues over time. There is no New Chat button.

How the chat behaves

  • Replies arrive as separate messages, like a text conversation. Progress updates are their own messages.
  • A small status pill shows what the employee is doing: queued, thinking, using a tool, or waiting on you.
  • Three dots show while it is typing.
  • Under your latest message you see "Sending…", "Delivered" or "Read" with a time.
  • Older messages load when you scroll up. A "Latest" button takes you back to the end.
  • A quiet "Self-improved" line may appear when the employee learns or improves a skill.

Send a message

  1. Open the employee from the sidebar or Home.
  2. Type in the message box and press Return. Shift and Return starts a new line.
  3. If it is already working, an empty box becomes Stop. If you type, the button says "Send now" and your words are sent as a follow-up.

Copy and feedback

Each reply has a copy action. Where thumbs are available, use them to tell the employee how it did.

If it doesn't work

  • If a message fails, your words and files come back in the box with Try again. Retrying will not send it twice.
  • If replies seem to stall, check the status pill. "Queued" means the work has not started yet.
  • If the chat looks like a stream of text with no separate messages, the text-message look is not on for your account.