Receive and open attachments

While an employee works, files it is making stay in the panel and do not fill the chat. When it finishes, its final message carries the files, screenshots and links it chooses to give you.

See work in progress

Open the panel. Under Files, "Working on" lists files being made. After the task ends, each is marked "Sent in chat" or "Not sent".

Open a file

1. Choose a picture, file row or link in the chat.
2. A viewer opens. Use the arrows, or swipe, to move between files. Press Escape or choose the close button to leave.
3. Choose Download to save it.

The viewer shows PDFs, Word, Excel, PowerPoint and CSV files, Markdown, text and code, pictures, video and audio. Files with no preview, such as ZIP, offer Download only.

Links open in a new tab. Nothing is fetched from the site until you open it.

Drag and drop

Drop files onto a conversation to attach them. In a Space, a drop onto the Files tab uploads there. Elsewhere you see "Open a conversation or a Space, then drop files there."

Big uploads

A tray shows progress, a time left, and Cancel. If one fails, Try Again sends only the files that did not arrive.

If it doesn't work

• "Still opening" after 5 seconds means a large file. After 90 seconds the viewer stops and tells you why: offline, timeout, gone, too large or busy. Choose Try Again.