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Start or change an employee's computer

An employee's computer sleeps when it is not needed. It starts when you ask for it.

Start it

  1. Open the employee's chat and the employee panel.
  2. Choose the Computer tab. You see "Starting…" and then the live screen.
  3. Try your action again.

A sleeping computer starts only when you open the Computer tab. Opening a chat does not start it.

Choose another computer

When you create an employee, the "Where it runs" step lists the kinds of computer. Each shows its state: Available, Add-on, Coming soon, or "Pair a computer first". Cloud Linux is the default and is included.

If it doesn't work

  • "This computer isn't running." Start it as above, then try again.
  • "This employee is still working." Stop it first, then try again. Choose Stop in its chat.
  • "That kind of computer isn't available yet." Choose another computer for this employee.
  • If "Starting…" takes longer than 2 minutes, the app says so. After 5 minutes it stops waiting and shows why it failed.
  • If every computer is in use, see When there is no free computer.