Computers and take control
11 articles
Watch an employee's computer
Employees that work on a computer have a screen you can watch live. It opens only when you ask.Take control of a computer
You can take over an employee's computer to do something yourself, then hand it back.Use the floating window
When an employee works and the panel is closed, a small floating window can show what it is doing, so you can keep your place in the chat.See live activity
The Activity tab in the panel shows what an employee is doing right now, in plain words.Review and resume past actions
Every action an employee takes on a computer is recorded. In the Activity tab you can search them, replay them, and resume interrupted work.See the employee's pointer
When you watch an employee's computer, a cursor shows where it is about to click, so the work is easy to follow.Share a computer between employees
A team computer can run several employees at once. Each employee gets its own screen, and all of them share one home folder.Start or change an employee's computer
An employee's computer sleeps when it is not needed. It starts when you ask for it.When a computer is busy
You may see "This computer is busy with another task." It means the computer is working on something and cannot take what you just asked for.When there is no free computer
You may see "There's no free computer right now. Nothing was lost." The service limits how many computers are awake at once, and all of them are in use.When teammates are using a computer
A team computer is shared. You may see "Other employees are still using this computer." It appears when what you asked for would interrupt employees that are still working on that computer.