Approve with a tap

You may see "That needs your tap on the card. Open the card and choose there." Approvals are given by tapping a card in the chat. A spoken yes does not count.

Approve it

1. Open the chat and find the card.
2. Choose Allow once, Always allow, or Deny on the row.
3. "Allow all once" answers every row at once.

For what each button does, see Answer a permission card.

Why a spoken yes is not enough

On a voice call, a spoken "yes" never approves a purchase, a send or a delete. At most it pre-selects an option, and you still tap to confirm. The call shows "Open chat" so you can reach the card.

Content the employee read, such as a web page or an email, can never approve an action either. See What always needs you.

If it doesn't work

• If you cannot find the card, scroll up in the chat.
• A card lapses after 7 days. The step is dropped and the work continues without it.
• If an employee asks again and again, check your rules. See Manage your rules.