What to do when you run out of credits
When your balance is nearly empty, the work stops before it starts, rather than part-way through at a surprise cost.
What you see
- Work that uses credits is refused at its start, and checked again at its next step.
- A "Keep going?" card appears when a single task passes its soft limit. Choose Keep going to allow one more step, or Stop.
What to do
- Open Settings, then Usage and credits.
- Check your balance.
- If billing is on, choose Buy Credits. Otherwise wait for your monthly reset.
Keep working without credits
Employees can run on your own key or a local model. That never uses credits.
If it doesn't work
- If credits show zero but you have paid, reload the page. Balances settle every few minutes.
- A Space member's request can be refused when the Space's limit is used. See Set a credit limit for a Space.