You're out of credits

You may see "You're out of credits. Add credits in Settings, or connect your own model." Work that costs credits stops before it starts, instead of part-way through.

What to do

1. Open Settings, then Usage and credits, and check your balance.
2. If billing is on, choose Buy Credits. Otherwise wait for your monthly reset.
3. Or connect your own model. Work on your own account does not use credits. See Connect your own model.

The message also appears if no credit balance has been set up on your account yet.

More

• How the balance works: How credits work.
• The full steps when you run out: What to do when you run out of credits.
• The card that asks to keep going on one task: see the article on the "Keep going?" card.

If it doesn't work

• If credits show zero but you have paid, reload the page. Balances settle every few minutes.
• In a Space, the Space's own limit can stop a request. See Set a credit limit for a Space.