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Fix missing notifications

Check these in order

  1. Open Settings, then Notifications. Make sure the types you want are on, and your device's channel is on.
  2. Check Employees. The employee must be switched on.
  3. Check quiet hours and the pause switch.
  4. Choose Send a Test next to your device. If it does not arrive, check your device's own notification settings.
  5. Under Devices, find this device. It is listed first. Rename it if you have several.

Two accounts

If you use more than one account, work in the second one reaches the same phone, with that account's name as a subtitle. Tapping opens the right account.

If it still doesn't work

Use Report a problem. Say which device and which employee.