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Emails we send you

AIWorker4U emails you about important things on your account. They come from AIWorker4U <no-reply@aiworker4u.com>. Replies to that address aren't read.

These are different from your employees' email. An employee only sends email from its own address, and only with your go-ahead.

Account notices (always sent)

  • New sign-in: your account was signed in to on a device or browser we haven't seen before. It says which browser and system, and when. Signing in again on the same device doesn't send one.
  • Email address changed: sent to the old address and the new one.
  • Sign-in methods changed: an Apple, Google or Microsoft sign-in was added or removed.
  • Plan started, changed, cancelled (with the day it ends and Keep my plan), kept, or ended.
  • Trial ending: three days before your trial ends, with what you'll be charged.
  • Payment failed: with Update card, and when we'll try again.
  • Employee email being deleted: a week before your employees' addresses and their mail are deleted, 30 days after your plan ended. It lists the addresses and the day. Choose a plan before then and nothing is deleted.
  • Receipts: one for every payment, for your plan and for credits. Each shows the amount, the date, what it was for, and a link to the receipt on Stripe.

Account notices can't be turned off, because they are about your account's security and your money.

Product emails (you choose)

The welcome email when you sign up, and news and tips about AIWorker4U. To turn them off, open Settings › Personal › Notifications and turn off Product emails under Email.

If an email says "Wasn't you?"

You sign in with Apple, Google or Microsoft, so someone who signed in to AIWorker4U got into that account.

  1. Change that account's password and turn on two-step verification there.
  2. Open Settings › Account in AIWorker4U and check the accounts signed in on this device.
  3. If you need help, open Settings › Help › Support.

If it doesn't work

  • No email arrived: check spam and promotions, and that the email address on your Apple, Google or Microsoft account is right. That is the address we use.
  • No receipt in your inbox: Settings › Billing › Plan lists your invoices.
  • Emails are only sent in English for now.

Still need help? How to report a problem