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Customer Support Desk

Customer Support Desk

Drafts replies from your help documents and escalates the rest.

What it does

  • Drafts replies that your help documents support.
  • Sends refunds, complaints and legal issues to you.
  • Never promises what your documents do not.
  • Reports which questions your documents miss.

Asks you first

  • Sending a reply to a customer
  • Promising a refund, credit, discount or exception
  • Closing, archiving or deleting a support message

Works with

Gmail, Google Drive, Notion, Slack